FREQUENTLY ASKED QUESTIONS

FAQ

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How long does it take to complete a job?

The time to complete a job is 5-10 working days from the day you place your order with us. In addition, we have Express service for same day or 1-2 days.

How can I pay?

We have many options available with including credit card, cash, EFT, Stripe and PayPal.

Is my art / special object safe? It is valuable and important to me.
A1 Frames treats your artwork or special object with the utmost love and care. We have full public liability insurance. We are extremely careful with all of the art we receive. We are aware it can be of high sentimental and of value to you, or it can be an expensive object or artwork.
Do you collect or deliver Framing jobs?
Yes, we do pickup and delivery. Our vans are made for carrying picture frames and artwork safely.
Can you arrange shipping of framed items?
Yes, for an additional charge we will happily arrange packaging and shipping of art for you.

Do You Have Any Other Questions?
You can Contact Us

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If your enquiry is urgent, please contact us by calling
(07) 3357 3022 during business hours.